Expertise
Cloud, Infrastructure & Managed Services
Design and operate the agreed application environment with hosting, monitoring, patching, backup administration, capacity review and technical support.
Operating the agreed environment
- Hosting and deployment architecture
- Monitoring and patching
- Backup administration
- Capacity review
- Technical support
Deployment options
Hosting, data access, network and operational requirements determine whether an on-premise, private-cloud or isolated environment is feasible. Service targets are agreed in the selected contract.
Understand. Design. Build. Integrate. Operate.
Define the business need and acceptance criteria first. Design the process and controls, configure or develop the solution, validate integrations, train users and support the agreed operating environment.
- 1Understand
- 2Design
- 3Build
- 4Integrate
- 5Operate